![]() Then there is no online room availability checking system which makes guests have to come directly to the Wedy Jaya inn to check if there are still rooms available and this can take a lot of time. So because it is possible during the process there is an error in recording, less accurate reports are made and delays in the required search. ![]() The problem is that the guest administration process and data processing are still manual, starting from guest data to storing other data related to transactions to making reports. ![]() Data collection techniques were carried out by means of observation and literature study. This research was conducted using the RUP (Rational Unified Process) model research method. In processing guest data, the receptionist still uses a notebook to record guest reservation data and to perform check-in and check-out transactions for inn guests. Guest data processing at Wedy Jaya Inn is not in accordance with today's technological developments.
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